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***All shipping charges are estimates. Special circumstances may require adjustments at order fulfillment.***

Shipping Times and Order Fulfillment 

We make every attempt to ship our items out as quickly as possible.  

Alaska, Hawaii, and International Shipping
Please contact us for shipping options and quotation. 

California Residents
California use info:
⚠ Warning: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

UPS Ground Shipments – Illinois Standard UPS Delivery is 1 Day After Leaving Facility
Please allow 2-3 business days for an in-stock item to leave our facility and tracking to be provided. Once it has left our facility you will receive a tracking number and be able to track your shipment from there. If you do not see your package after 7-10 business days via UPS, please contact us so we can file a tracer with UPS or ship out a replacement in the event of a damaged shipment.

Truck Shipments/ Freight Items – Illinois Standard Trucking Delivery Time is 2 Days After Leaving Facility
Truck Freights are typically done once every two weeks. We allow 10-15 business days for truck shipment deliveries and truck shipments do not have tracking updates. If you do not see your item within those 10-15 business days, please inquire to check on the status of the order. (In some extreme cases where parts/whole goods have been oversold it can take up to an additional two weeks for the order  to ship, but this is a rarity, and we will do our best to notify you of any delay.)

Lost/Damaged Packages
In the event your package is lost and/or damaged please contact us to begin the claim/tracer. We handle all claims and tracers at no cost to you and offer fully insured shipping on all packages across all carriers.
When contacting us about a shipment, always include your full name, date of purchase and item number. This insures a speedy and accurate response.

Expedited Shipments
If you are in a hurry for an item or are needing it within a certain time frame, please contact us directly. We do our best to keep the availability on the website up to date but mistakes can happen and to prevent any inconveniences we recommend you contact us directly prior to ordering.
 
AHW LLC holds the right to refund an order at any point if an item is out of stock, back ordered, or if another shipping situation arises.
 
Thank you for your patience and understanding of our shipping policies!